Privacy Policy

We care about your privacy and aim to be as transparent as possible about what data we collect and why. This page is a human-readable explanation, not a substitute for legal advice.

1. Who we are

BeatBounce is an online radio/community project run by a small team of volunteers and staff. The website and related tools are operated to support radio shows, community features, and applications for roles on the station.

2. What information we collect

We collect information in three main ways: what you provide to us, what is collected automatically, and what is generated by your use of our services.

2.1. Information you provide to us

We collect information that you voluntarily provide when using features of the site, including:

• Discord login / account details:
  When you log in through Discord, we receive basic profile information such as your Discord ID, username/handle, and avatar. This allows us to create and maintain your BeatBounce web account.
• Profile information:
  If you update your profile on the website, we store the details you choose to provide, such as your chosen username, display name, region, short bio, or other optional fields.
• Applications for roles:
  When you apply for a role (for example DJ, presenter, content creator, or staff), we collect the information you submit — including your contact details, the role you are applying for, your experience, availability, and any supporting links or demos you choose to share. We also store the status of your application and any internal notes that staff may add while reviewing it.
• Application messages:
  Some applications can have a conversation-style thread between you and BeatBounce staff. Messages you send in that space are stored so that we can communicate with you regarding your application.
• Request forms and shoutouts:
  When you send song requests or shoutouts through the site, we store what you submit (for example your name/nickname, the requested track, and your message) so that DJs can see and respond to it during live shows.

2.2. Information collected automatically

When you visit or interact with our site, certain information is collected automatically. This typically includes:

• IP address and basic connection information (used for security, anti-abuse, and audit logs).
• Pages visited, referrer, and timestamps.
• Basic device and browser information (e.g. browser type, operating system).

Some of this information is logged for security and operational reasons, such as preventing abuse, debugging issues, and monitoring usage trends (in aggregate form).

2.3. Cookies and similar technologies

We use cookies and similar technologies to:

• Keep you logged in and maintain your session (strictly necessary cookies).
• Remember certain preferences, such as autoplay or visual effects toggles.
• Optionally measure usage and performance, where analytics cookies are enabled.

You can read more about how we use cookies on our Cookies Policy page and manage your preferences via the cookie banner or “Cookie settings” link (where available).

3. How we use your information

We use the information we collect for the following purposes:

• To provide and operate the service:
  For example, to keep you logged in, show your user profile, handle your requests and applications, and run site features such as request forms and application management.
• To communicate with you:
  We use your contact details (such as Discord or email) to respond to applications, follow up on staff matters, or handle issues you raise.
• To maintain security and prevent abuse:
  IP addresses and logs may be used to protect the site, detect suspicious activity, prevent spam or abuse, and enforce rules.
• To improve and monitor the service:
  Aggregated usage information helps us understand what features are used and how to improve them.
• To comply with legal obligations:
  In some cases we may need to retain or disclose information if required to do so by law.

4. Legal bases (where applicable)

Where data protection laws (such as the GDPR or similar regulations) apply, we typically rely on one or more of the following legal bases:

• Consent — for optional features such as non-essential cookies or communications.
• Legitimate interests — for running and securing the site and radio service, moderating content, and improving the platform in a way that is balanced and reasonable.
• Contract — where we provide features and tools you have requested that require us to process your data.
• Legal obligation — where we are required to keep or share certain records.

5. How long we keep data

We keep personal data only for as long as it is reasonably needed for the purposes described above, or as required by law. For example:

• Accounts: Kept while your account is active and for a limited period afterward for security and record-keeping.
• Applications and related messages: Kept while they are relevant to staffing, internal record-keeping, and preventing duplicate or abusive submissions.
• Request/shoutout submissions: Kept for a shorter time, mainly for moderation, audit, and statistics.
• Logs and technical data: Kept for a limited time for security and diagnostics, unless they are part of an ongoing investigation or legal obligation.

6. Sharing of information

We do not sell your personal data. We may share information in limited circumstances:

• Service providers and infrastructure:
  Our site and radio services run on hosting providers and infrastructure that may process data on our behalf (for example, web hosting, streaming, logging).
• Discord:
  When you log in via Discord, your basic Discord account information is used to authenticate you. The use of your data by Discord is governed by their own privacy policy.
• Staff and trusted team members:
  Relevant team members may access your information (such as your application or contact details) when needed to review applications, respond to requests, or moderate content.
• Legal requirements:
  We may disclose information if we believe in good faith that it is necessary to comply with law, regulation, legal process, or a valid government request, or to protect the rights and safety of BeatBounce, our users, or others.

7. Your rights

Depending on your location and applicable law, you may have certain rights in relation to your personal data, such as:

• Right to access the personal data we hold about you.
• Right to request correction of inaccurate or incomplete data.
• Right to request deletion of your data in certain circumstances.
• Right to object to or restrict certain types of processing.
• Right to withdraw consent where processing is based on consent (e.g. some cookies).

We will do our best to respond to reasonable requests, subject to any technical, legal, or operational limitations.

8. Cookies and preferences

You can manage some of your cookie preferences via the cookie banner and “Cookie settings” control where available. Essential cookies that are strictly necessary for the operation of the site (for example to keep you logged in) cannot be disabled from within the site because they are required for the service to work.

You can also control cookies through your browser settings, such as blocking or deleting cookies, though some features may no longer function correctly if you block essential cookies.

For more details, please see our Cookies Policy.

9. Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

10. Third-party links

Our website and community may contain links to third-party sites or services (for example: Discord servers, external portfolios, music platforms, or social media). We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in the site, services, or applicable laws. When we do, we will adjust the “Last updated” date and, where appropriate, may provide additional notice.

12. Contact

If you have questions about this Privacy Policy or how your data is handled, you can reach the team via the official BeatBounce contact channels (for example, through our Discord community or any contact details listed on the site).

Last updated: 11 December 2025